TeamTalk Version 3.0
Group Discussion Application
TeamTalk is a group discussion and collaboration application designed to enhance communication among workgroups or
entire organizations. TeamTalk provides a graphical forum environment for groups of people working together on the network
to share information and supporting documentation on their various ongoing projects and tasks. It can be used by anyone with
access to the shared files.
TeamTalk provides support for a group of people, the "team," to interact with individuals
outside the team. This can be used for customer support, sales, investor
relations and similar applications where an organization interacts with
its customers or the public.
Communications with these individuals may be via email, fax, or phone. For example, a
company has a web site, with a link to "contact us". When
a customer or prospect uses the link it generates a form or email, either of which
becomes a TeamTalk append seen by the members of the team who can
discuss the issue raised and then reply from TeamTalk.
Of course, TeamTalk may be integrated with a company's customer or prospect
databases to authorize or track support.
TeamTalk offers a unique way to share ideas and data throughout the organization: TeamTalk
members communicate through
named conversations, known as Topics. Each conversation appears as one continuous document instead of a list of
messages; this provides a continuity not possible in bulletin board and e-mail systems. Comments can be typed directly into
each individual topic, and, through TeamTalk's support for Microsoft's OLE, objects created in
other applications can be included in
comments. Any TeamTalk member can review and add to public topics, and they can join topics so they are notified of new
Any member can easily create a new public or private topic and build the member list in a few minutes. TeamTalk organizes
information and documents by topic in a hierarchical structure into as many levels as necessary. Thus, topics can get
increasingly more specific. Since each topic has a separate membership, members monitor and read only those topics of
interest to them.
Supporting documentation from other applications can be easily embedded into a
TeamTalk Topic. Word processing files, spreadsheets, pictures, web pages, or even
complete PowerPoint presentations can be included and shared in discussions. Embedded
files can be displayed within the topic, or appear as links to the underlying
Integration with email
TeamTalk can be tightly integrated with email. Incoming email messages
can be directed to any topic and any topic can be set up to automatically send
outbound email to included outside users in TeamTalk discussions.
TeamTalk's email-enabled features can be used with existing email systems that support
industry standards for the exchange of email.
Or, TeamTalk also has embedded direct support for POP3 and SMTP mail, so it can directly send and
receive email without the need for any compatible email system to be present.
TeamTalk can examine incoming email and route it to specific topics based on rules,
such as originating or destination email address or domain name. This
allows the site to designate specific email addresses or web links to be handled
by designated groups. All of TeamTalk's existing capabilities to maintain flexible
groups within an organization can be applied.
Externally started threads
An incoming email may start a new thread. Discussion appends within this thread will optionally be
sent to the external originator.
Topic Return Address
Each topic may optionally have associated with it a specific return address. If this is not filled
in, a default return address for TeamTalk itself will be used. This allows
the external participant (customer or client) to reply to the
email they receive and have it automatically routed back to the appropriate topic and thread.
In addition to the OLE support mentioned above, TeamTalk also supports DDE. This allows
customers to customize TeamTalk for their own specific purposes. In-house
procedures written in any language that supports DDE can post or retrieve information
from TeamTalk. Voting applications, customer support tracking, and shared
calendars and just a few potential applications.
TeamTalk also has its own basic-like scripting language for further customization. Custom
macros can be written that link to various functions within TeamTalk such as
creating or sending a comment.
Private Topics and Emoticons
For confidential conversations, TeamTalk offers private topics. Only topic members know they exist and can review them.
A customizable "sticker bar" is available, for including small graphics in comments that help convey the tone of the comment.
Many Other Features
The newest version of TeamTalk contains improvements for database reliability and recovery.
TeamTalk will run on any network that supports file sharing. TeamTalk will run on
Windows 95 and any newer versions of Windows.
TECHNICAL SPECIFICATIONS AND REQUIREMENTS
- IBM compatible PC, Pentium class CPU or higher
- 16 Megabytes of memory
- 5 Megabytes of disk space (on the server only, plus room for the actual shared data)
- Microsoft Windows 95 or higher
- Any Windows compatible network
- Internet connection (for "native" email link feature only)
TEAMTALK PRICES - Effective September 1, 2001
- $179 per client
- $827 per server
- An Education discount of 25% is available to qualifying educational institutions
- Reseller margins begin at 20% for established resellers
Please visit the TeamTalk
form to get a copy of TeamTalk for evaluation.
If you have any questions that are not answered here or have any general comments, please visit our
Contact page and post them there.
TeamTalk can be purchased online through our secure web server Online Order page.